Shipping policy

Shipping Policy

Delivering Luxury to Your Doorstep

At seatrue.shop, we are committed to providing a smooth, secure, and reliable delivery experience across India. Our trusted logistics network ensures that your orders are delivered safely, on time, and in perfect condition.

Shipping Charges

  • Shipping fees are calculated based on the package weight and delivery location.

  • Free Shipping may be available on select products or during promotional campaigns.

  • In case of partial order cancellations, shipping charges are non-refundable.

  • Additional charges may apply for Cash on Delivery (COD) orders and for arranging pick-up of returns or exchanges.

Trusted Delivery Partners

We work with reputed courier partners such as Blue Dart and other reliable logistics providers to ensure timely and secure deliveries.

  • Your shipping details are shared securely and strictly in accordance with our Privacy Policy.

  • Our support team actively monitors shipments until they are successfully delivered.

Packaging & Safety

Each order is carefully packed to protect it from weather conditions and transit-related damage.

If your package appears damaged, tampered with, or opened at the time of delivery:

  • Please take clear photos or videos before opening the package.

  • Contact us immediately with your order details so we can investigate and assist you promptly.

Dispatch & Delivery Timeline

  • Dispatch Time: Mentioned on each product page and indicates when the order will leave our warehouse.

  • Delivery Time: Starts after dispatch and depends on your location and courier transit timelines.

Please note that delays may occur due to unforeseen circumstances such as natural calamities, government regulations, strikes, or logistical disruptions.

Out-of-Stock & Custom Orders

  • As our products are exclusive and limited, out-of-stock items may sometimes be made available upon request.

  • For custom or made-to-order products, the dispatch timeline will be communicated at the time of order confirmation.

Contact Information

Trade Name: seatrue.shop

Owner Name: Rajesh Kumar

Email: seatrue30@gmail.com

Address: Bhaiyalal, makan number-30, near school, noorpur, prithavipur, jaunpur, Uttar Pradesh – 222203

Mobile: +91 80979 37853